Privacy Policy for Khuthala Nathi (POPIA Compliant).
Effective Date: 13 June 2025
Khuthala Nathi respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

1. Who We Are
Khuthala Nathi provides lead generation and automated communication services for businesses in South Africa. This policy applies to all personal information processed through our website and services.

2. Information We Collect
We may collect the following types of personal information:
Full name
Contact details (email address, phone number, WhatsApp number)
Business name and insurance service type
Browser data, IP address, and site usage statistics
We only collect information directly from you or with your consent.

3. How We Use Your Information
Your personal information may be used to:
Contact you regarding our services
Deliver lead generation, WhatsApp/SMS automation, and reporting services
Improve our offerings and communications
Comply with legal obligations

4. Disclosure of Personal Information
We will not share your personal information with third parties unless:
You have provided consent, It is necessary for the provision of our services (e.g., email/SMS tools), Required by law or legal process,

5. Your Rights Under POPIA
You have the right to:
Access and request a copy of your personal data
Correct or update your personal data
Object to processing or withdraw consent
Request deletion of your data where legally permitted
To exercise these rights, please contact us using the details below.

6. Data Storage and Security
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. We store data only for as long as necessary to fulfill the purposes for which it was collected.

7. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and analyze usage. You may adjust your browser settings to disable cookies.

8. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website with the effective date noted.

9. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this policy, please contact:
Khuthala Nathi Email: nkosinathi@khuthalanathi.co.za Phone/WhatsApp: +27 68 401 2502
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.